Uncommon Service

Gardners EUR

Engelske bøger > Engelsk Faglitteratur > Engelsk Erhverv, ledelse og økonomi ,

Beskrivelse

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance - for as long as it takes to calm the customer down and fix whatever foul-up jeop…