Difficult Conversations (4, 2011) | Sheila Heen,Bruce Patton,Douglas Stone

Penguin Books Ltd

Erhvervskommunikation & præsentation > Erhvervsliv, virksomheder og ledelse > Økonomi, finans, erhvervsliv og ledelse ,

Beskrivelse

The 10th anniversary edition of the classic guide to handling life''s toughest conversations What is a difficult conversation? Asking for a pay rise, saying ''no'' to your boss or spouse, confronting a friend, apologizing. We all have conversations that w…