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Brought to you by Penguin.No organization is totally free from destructive friction; the forces that make it harder, morecomplicated and sometimes downright impossible to get things done. Drawing on years of research and featuring case studies on the like
If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place. Adam Grant, author of Think Again Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processe
'Hard to put down and easy to like' - Tim Harford, author of The Data Detective and host of Cautionary Tales No organization is totally free from destructive friction; the forces that make it harder, more complicated and sometimes downright imposs