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Understanding the visitor experience provides essential insights into how museums can affect peoples lives. Personal drives, group identity, decision-making and meaning-making strategies, memory, and leisure preferences, all enter into the visitor experie
Leaning into Value: Becoming a User-Focused Museum provides guidance to museum leaders struggling to navigate today's often tumultuous, ever-changing economic, political, leisure and educational landscape. Provided is a concrete framework for maximizi
The Value of Museums makes the case that the niche museums has always been public well-being. This guide shows museums how to assess and communicate that essential public value.