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Understanding the visitor experience provides essential insights into how museums can affect peoples lives. Personal drives, group identity, decision-making and meaning-making strategies, memory, and leisure preferences, all enter into the visitor experie
Leaning into Value: Becoming a User-Focused Museum provides guidance to museum leaders struggling to navigate today's often tumultuous, ever-changing economic, political, leisure and educational landscape. Provided is a concrete framework for maximizi
Written by one of the world's leading authorities on the public use of museums, The Value of Museums: Enhancing Societal Well-Being provides a timely and compelling way for museum professionals to better understand and explain the benefits created by