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ITIL® 4 Essentials

Claire Agutter

Bog | Engelsk

ISBN13: 9781787782181

Beskrivelse

ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors.The latest evolution of the framework ITIL 4 has been significantly updated and addresses new ITSM challenges, in…

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