Difficult Conversations (4, 2000) | Sheila Heen,Douglas Stone,Bruce Patton

Penguin Books Ltd

Sociale færdigheder og håndtering af andre mennesker > Selvhjælp og personlig udvikling > Krop & sind ,

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What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the ski…